Terms & Conditions

Terms & Conditions – Miss Messy, a division of Hadley Group Limited

About Miss Messy & Hadley Group Limited

Hadley Group Limited T/A Miss Messy operates this website and its associated services.

For privacy-related details, please refer to our Privacy Policy, available in the footer of this site.

Website Usage & Security

  • Access to the website is granted on a temporary basis, subject to change without notice.

  • Some areas may require registration.

  • Users must keep login credentials confidential and notify us immediately of unauthorized access.

  • You are responsible for ensuring compliance with these terms by all individuals accessing the site through your internet connection.

User Responsibilities & Prohibited Actions

Users must not:

  • Use the site for illegal or fraudulent purposes.

  • Distribute unsolicited advertisements or harmful software.

  • Attempt to access or interfere with site infrastructure without authorization.

Intellectual Property & Trademarks

  • All content, including graphics, logos, and text, is owned by Hadley Group Limited and protected under copyright laws.

  • Users may download or print materials for personal use but must not modify or use them commercially without permission.

  • Trademarks on this site belong to Hadley Group Limited or third-party owners and cannot be used without consent.

Accuracy & Liability Disclaimer

  • While we strive for accuracy, the information on this site may not always be up to date or error-free.

  • Hadley Group Limited is not liable for direct, indirect, or consequential losses from site usage.

  • Users should verify any critical information independently before relying on it.

Bookings, Payments & Refunds

Final Sales & Rescheduling

  • Due to business costs, all bookings are final sales, and we are unable to provide refunds in most cases. Extreme cases may be reviewed at the discretion of Hadley Group Limited.

  • If you are unable to attend your booked session, please contact us at missmessynz@gmail.com to reschedule or transfer your booking to someone else within 30 days of the original session date.

Online Bookings

  • Payments are accepted via credit/debit cards.

  • Transaction receipts will be emailed.

  • Non-refundable transaction fees may apply.

Phone & Email Bookings

  • Payments can be made via credit/debit card or bank transfer only.

  • Receipts are available upon request.

General Booking Terms

  • Cancellation and refund policies are provided via our website.

  • Hadley Group Limited T/A Miss Messy reserves the right to refuse entry if terms are not met.

Conditions of Venue Entry

  • Supervision Requirement: Every child must be supervised by a parent or guardian at all times. Miss Messy is not a daycare or early childhood education service, and staff are not responsible for individual child supervision.

  • Compliance with studio rules is mandatory.

  • Smoking, vaping, alcohol, and drug use are strictly prohibited.

  • Outside food and beverages are allowed, but leftover packaging/food must be removed from the facility. Hadley Group T/A Miss Messy reserves the right to force the removal/denial of any food or drink at its sole discretion.

  • Inappropriate behavior and unwanted contact are not tolerated.

  • Visitors accept the inherent risks of playground equipment.

  • Adults must supervise children at all times and actively assist.

  • Personal belongings are the responsibility of visitors.

  • Injured children should not enter the studio.

  • All visitors must be symptom-free from illness for at least 48 hours before entry. If you or your child are unwell, please do not attend the session to help keep others safe.

  • CCTV may be in operation for security and safety purposes.

By entering, you waive any legal claims against Hadley Group Limited T/A Miss Messy, its owners, directors, officers, or employees for injury, loss, or damage occurring on the premises.

Photography & Media Consent

  • Photos and videos may be taken during sessions and used for Hadley Group / Miss Messy’s social media and promotional materials.

  • If you do not wish for your child to be featured in any media, please inform staff prior to or at the beginning of your session.

Miss Messy Gift Cards, Vouchers & Promotions

Miss Messy offers gift cards, vouchers, and promotional deals. Please note:

Refund & Transfer Policy

  • No refunds for cancellations of studio passes or gift cards.

  • Gift cards and multi-passes are non-transferable and must be used at the original purchase location.

Additional Terms

  • Full details of applicable terms are available at checkout or upon request at the venue.

Suspension & Termination

Hadley Group Limited T/A Miss Messy reserves the right to suspend or terminate access for any breach of terms. This may include:

  • Temporary or permanent site access restrictions.

  • Removal of user-posted content.

  • Legal action for damages.

External Links Disclaimer

  • Third-party website links are provided for informational purposes only.

  • Hadley Group Limited T/A Miss Messy is not responsible for the content or potential damages arising from external sites.

Modifications to Terms

  • We may update these terms periodically. Users should review this page for changes.

Legal Jurisdiction

These terms are governed by New Zealand law. By using this site, you agree to submit to the jurisdiction of New Zealand courts.

Contact Information

For questions or concerns regarding these terms, please contact us: 📧 Email: missmessynz@gmail.com

Thank you for visiting Miss Messy.